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We have a fantastic opportunity for a pro-active travel industry professional to join a leading cruise specialist company as a Contracting Manager for the Europe and Middle East.
The main objective of the role is to own and negotiate the worldwide procurement of non-cruise products, with a focus being to protect core products and develop the depth and breadth of a sustainable ground portfolio that will drive business growth. To create and maintain strong contractual relationships with our client’s key suppliers, ensuring a good mix of both competitive and exclusive rate agreements.
The role will suit those with a passion for the travel sector and experience in contracting, negotiating and maintaining new supplier partnerships and in return, our client is offering up to £40k, with industry benefits.
The role is office based in Wiltshire with the potential of hybrid working. Mon - Fri, 9 - 5.30. If this role is of interest to you, please visit our website or apply online.
Role of Contracting Manager:
- Manage the briefing and contracting timetable with the Product teams, managing expectations around deadlines and budgets
- Develop and maintain key supplier relationships with jointly agreed vision and strategy.
- Drive agreements that are regularly reviewed and nurture agreements to negotiate industry leading rates and unique products.
- Develop a travel timetable to research and negotiate product briefs creating new supplier opportunities and well as strengthening current agreements.
- Monitor destination arrival statistics and seek strategic initiatives in order to drive incremental market share.
- Agree and take ownership of processes with the Operational team to ensure contracted products are operationally viable and provide an excellent customer journey.
- Develop sales, room night, rate data, year on year, competitor analysis and recommend rate requirements to help aid negotiations.
- Communicate risks and recommendations to negate to the Director team.
- Review Customer Feedback and look to ways to improve ground products and the customer journey with the product and service team.
- Manage any customer complaint escalations and drive compensation recovery where appropriate from suppliers.
- Understand the of pricing strategy, margins and volumes associated with each contracted product
- Own contracting plan to support the Up-Sell Strategy (post booking / pre departure sales)
Skills required for the role:
- A passion for the worldwide travel sector
- Experience in contracting, negotiating and maintaining new supplier partnerships
- Strong pro-active, dynamic, passionate and a team player.
- Experience in negotiation skills preferred
- Excellent verbal and written communication skills plus excellent numeric ability
- Excellent attention to detail, innovative thinker, and creative problem solver
- Ability to undertake travel abroad when required by the business
If you are interested in learning more about this Contracting Manager role, please press the apply online button now!
Not for you? Then please visit our website to view the other exciting roles we have available; www,succeed-recruitment.com
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