Customer Service / Coordinators

I am recruiting for customer service/ coordinators working for an established business with excellent benefits and culture and Hybrid working.  

We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.  

• Ideally, a background in office-based customer service, callcentre, contact centre, high-volume call handling or similar. 

• Confidence in communicating and an ability to form positive working relationships with technicians and customers.  

• Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach.  

• Proven experience as an ardent team player who wants to succeed.  

• The ability to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.  

• The ability to stay cool under pressure. 

• Organised and able to multitask. 

• Strong verbal and written communication ability. 

• Preferable:  An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential 

• Experience in CRM systems 

Pay: £12.10 - £12.59 plus overtime paid at 1.5 and double time.  

Hours: Full time- Flexible within our Opening Hours 8am to 8pm 7 days per week or Monday – Friday 8-6 (flexible) – 37.50 or 40 hours per week  

Full training (4 days)  

This is initially a temporary contract but could lead to a permanent role.  

Parking