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Account Manager

M TWO Search Ltd.
Posted 2 days ago, valid for 7 days
Location

Tamworth, Staffordshire B77 1GW, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role focuses on onboarding and delivering exceptional customer service to new and existing clients in a reputable printing business.
  • Candidates should have experience in Account Management or Client Services, with a preference for those from a print industry background, although this is not essential.
  • Strong teamwork, communication, and coordination skills are crucial due to the multiple moving parts across different divisions.
  • The position has arisen from recent restructuring, offering opportunities for an experienced Account Manager to join a company with an average employee longevity of over 10 years.
  • The salary for this role is competitive, and candidates should have a minimum of 3 years of relevant experience.

Winning the work through cold hard sales isn't your strength but what is, is onboarding and delivering top-notch customer service to new and existing clients. 

There's not much you wouldn't be involved in. The business has been won, so from there on in, it's sitting with you. Onboarding, taking the brief, estimating, and production planning whilst keeping the client up to speed. Spinning plates is very much an art and you have perfected it. 

Whilst it would be handy and certainly beneficial if you are coming into this role from a background in the Print industry just given the amount of work and new business happening right now, it just means that you'll hit the ground running. If you're experienced in Account Management or Client Services and not from a print background though, we'd still love to chat with you as it is a nice to have rather than essential! 

Teamwork is pivotal in this role. As I mentioned earlier, lots of moving parts, going across different divisions so pulling people together, with clear communication and coordination skills have to be at the top of your game. 

You'll be surrounded by people that have been in the business for a long time. For the size of the business (Circa 90 headcount) the average longevity is 10 years + so you know you're in good company, with brilliant opportunities and a solid reputation. 

This role has come about due to a little restructuring within the business. Starting with a couple of promotions and others moving into other positions which have left a space for you, an experienced Account Manager. 

You'll know this already but with every account manager position, you'll love the detail. Dotting the I and crossing the T's. Knowing that precision has to be right. All the time. Customers are relying on you for your service and quality of work, you can only deliver that with you love for doing things properly, thoroughly and to the best of your ability. 

So what is it you'll be doing? Well, you'll be working for an established and reputable printing business. Not your normal print business though, this place produces and manufactures some of the best print around. Everything from your commercial print and professional printed and branded products through to Window Displays, interior branding within a WeWork, the backdrop of your favorite music artist/festival all the way through to retail and construction signage. Everything visual is designed to attract people. It's an impressive portfolio of brands, customers and projects. 

If this tickles your fancy for your next role, get in touch, we'd love to chat through your background and how this might fit together with what the client is looking for.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.