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Customer Sales Support

Pertemps Tamworth
Posted 11 hours ago, valid for 20 days
Location

Tamworth, Staffordshire B77 3EY, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an experienced and enthusiastic individual to provide exceptional customer service to both businesses and consumers.
  • The role requires a minimum of 2 years of relevant experience and offers a competitive salary along with a catalogue of benefits.
  • Key responsibilities include responding to emails and calls, processing orders, producing quotations, and updating the in-house system accurately.
  • The successful applicant will also maximize opportunities from calls and live chats while managing communication regarding back orders.
  • Join our vibrant team in a fast-paced office environment, working Monday to Friday, and help us achieve our business revenue targets.

We are looking for an experienced , energetic and enthusiastic applicant who enjoys providing amazing customer services to business and consumers to achieve team targets to increase business revenue who values Ambition, Team work, Empowerment , Responsibility and Creativity.An exciting opportunity and time to join this vibrant team who offers working in a varied and fast paced office environment - Monday to Friday.In addition to the basic salary you will also enjoy a catalogue of benefits. Previous experience is a must and duties include but not limited to :-* Respond to emails and calls within SLA's* Process orders accurately to achieve the highest levels of customer service and minimise errors * Produce quotations as required * Update the in-house system consistently and accurately with relevant information * Maximise opportunities from incoming / outgoing calls to identify future business potential * Maximise Live chat in line with company rota * Manage communication of back orders to customers * Always endeavour to create a positive attitude internally and externally We are looking for applicants who have the energy and enthusiasm to deliver first class customer services to businesses with a keen eye for detail Apply now for this fantastic and new opportunity

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.