We are looking for an experienced , energetic and enthusiastic applicant who enjoys providing amazing customer services to business and consumers to achieve team targets to increase business revenue who values Ambition, Team work, Empowerment , Responsibility and Creativity.An exciting opportunity and time to join this vibrant team who offers working in a varied and fast paced office environment - Monday to Friday.In addition to the basic salary you will also enjoy a catalogue of benefits. Previous experience is a must and duties include but not limited to :-* Respond to emails and calls within SLA's* Process orders accurately to achieve the highest levels of customer service and minimise errors * Produce quotations as required * Update the in-house system consistently and accurately with relevant information * Maximise opportunities from incoming / outgoing calls to identify future business potential * Maximise Live chat in line with company rota * Manage communication of back orders to customers * Always endeavour to create a positive attitude internally and externally We are looking for applicants who have the energy and enthusiasm to deliver first class customer services to businesses with a keen eye for detail Apply now for this fantastic and new opportunity
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Customer Sales Support
Pertemps Tamworth
Posted 11 hours ago, valid for 20 days
Tamworth, Staffordshire B77 3EY, England
£20,000 - £24,000 per annum
Full Time
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Sonic Summary
- We are seeking an experienced and enthusiastic individual to provide exceptional customer service to both businesses and consumers.
- The role requires a minimum of 2 years of relevant experience and offers a competitive salary along with a catalogue of benefits.
- Key responsibilities include responding to emails and calls, processing orders, producing quotations, and updating the in-house system accurately.
- The successful applicant will also maximize opportunities from calls and live chats while managing communication regarding back orders.
- Join our vibrant team in a fast-paced office environment, working Monday to Friday, and help us achieve our business revenue targets.