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Customer Service Administrator

Alma Personnel
Posted 11 hours ago, valid for 15 days
Location

Tamworth, Staffordshire B77 3EY, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Alma Personnel is recruiting for a full-time, permanent Customer Service Administrator for their client based in Tamworth.
  • The role involves handling customer queries via phone and email, processing sales orders, and maintaining accurate data input.
  • Candidates should possess excellent customer service skills and be able to work effectively in a fast-paced environment.
  • The position requires a confident communicator with the ability to liaise with internal departments and keep customers informed throughout the order process.
  • Salary details were not provided, but candidates should ideally have relevant experience in customer service roles.

Alma Personnel are pleased to be working with their Tamworth based client to recruit for a Customer Service Administrator on a full time, permanent basis.

Main duties of the Customer Service Administrator include:

  • Handle customer queries via telephone and email, as well as resolving any issues
  • Process sales orders
  • Input data into the system and ensure it is kept up to date
  • Keep in touch with customers throughout the order process, making them aware of any delays
  • Liaise with internal departments

This role would suit someone who is a confident and clear communicator with excellent customer service skills. You will need to be able to work in a fast-paced environment where you can work on your own initiative as well as within a team environment.

This is a full time, permanent role working Monday to Friday.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.