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Customer Service Advisor

Alma Personnel
Posted 4 days ago, valid for a month
Location

Tamworth, Staffordshire B77 3EY, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client in the Tamworth area is seeking Full Time and Part Time Customer Service Advisors for a temp to perm position.
  • The role involves handling incoming calls, managing customer enquiries, arranging appointments, and processing orders.
  • Candidates should possess excellent communication and IT skills, and be comfortable in a busy call centre environment.
  • The position requires candidates to have at least one year of relevant experience and offers a salary that is competitive within the industry.
  • Successful candidates will start immediately and may have the opportunity to work from home after the temporary period.

Our well-established client based in the Tamworth area are currently recruiting for a Full Time and Part Time Customer Service Advisor's to join their team on a temp to perm basis.

Full time hours - Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm

OR

Part time hours - Monday to Friday 8am - 12pm

Main duties include:

  • Handle incoming telephone calls and assist customers with their enquiries.
  • Arrange appointments and handle customer bookings.
  • Deal with complaints and escalate if necessary.
  • Data entry into company system.
  • Place customer orders.
  • Deal with a large volume of telephone calls.

The ideal candidate will:

  • Have excellent communication skills.
  • Be confident working within a busy call centre environment.
  • Have excellent IT skills.

This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from home.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.