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Customer Service Advisor

Alma Personnel
Posted 8 hours ago, valid for 4 days
Location

Tamworth, Staffordshire B79 7PD, England

Salary

£11.44 per hour

Contract type

Part Time

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Sonic Summary

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  • A well-established client in the Tamworth area is seeking a Full Time Customer Service Advisor on a temp to perm basis.
  • Candidates must have a minimum of 1 year of experience in a similar role and excellent communication skills.
  • The position offers a salary of £22,000 per annum and requires availability for various shift patterns.
  • Main duties include handling customer inquiries, arranging appointments, and managing a high volume of telephone calls.
  • Successful candidates will have the opportunity to work from home after a successful temporary period.

Our well-established client based in the Tamworth area are currently recruiting for a Full Time Customer Service Advisor's to join their team on a temp to perm basis.

You will be working full time hours, and there are two different shift patterns available:

  • Monday to Friday on a rotating shift pattern – 8am – 4pm, 9am – 5pm, and 10am – 6pm.

OR

  • Monday, Tuesday, Friday, Saturday, and Sunday 8am - 4pm.

Main duties include:

  • Handle incoming telephone calls and assist customers with their enquiries.
  • Arrange appointments and handle customer bookings.
  • Deal with complaints and escalate if necessary.
  • Data entry into company system.
  • Place customer orders.
  • Deal with a large volume of telephone calls.

The ideal candidate will:

  • Have excellent communication skills.
  • Be confident working within a busy call centre environment.
  • Have excellent IT skills.

This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from home.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

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