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EL/PL Claims Handler
Monday-Friday 9:00am-5:00pm (hybrid working available)
Up to £32,000 DOE + annual bonus
You will be a senior casualty claims handler dedicated to managing a portfolio of public and employers’ liability claims for local government clients. You will be responsible for handling these claims from first notification to settlement and will be making decisions on liability, fraud and quantum. You will also oversee these cases through litigation. You will be required to liaise with a variety of stakeholders including clients, brokers, suppliers, claimants and their representatives using multiple means of communication such as phone, email, video conferencing etc.
EL/PL Claims Handler Key Responsibilities:
- Review and record claims on our in-house system within product standards, check policy coverage and allocate appropriate codes and reserves.
- Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit).
- Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with the company's realistic reserving philosophy.
- Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
- Respond to all written and phone enquiries clearly, courteously and promptly.
- Review claims regularly using diary system to ensure accurate reserves and timely closure.
EL/PL Claims Handler Benefits:
- Fully funded qualifications, and learning and development courses
- Annual bonus up to 10%
- 25 Days Annual Leave, Plus Bank Holidays
- Hybrid working
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Company perk box
- Employee stocks purchase plan
CLICK APPLY if you are interested in find out more about this opportunity.
