Pharmacy Administration Team Leader

POLAR SPEED DISTRIBUTION LIMITED

Polar Speed, a UPS company, is a logistics company and innovative provider of temperature sensitive transportation and pharmaceutical supply chain solutions in the UK.

PHARMACY ADMINISTRATION TEAM LEADER

BASED: TamworthUPS Building, UPS SCS Tamworth - Danny Morson Way, Dordon, Tamworth, B78 1SE.

HOURS: 37.5 Hours Monday Friday - Between the hours of 8am - 6pm, flexibility will be required for this role with regards to start/finish times to suit the needs of the business, which may be of an urgent medical nature.

SALAY: £28,000 PER ANNUM

JOB ROLE

Polar Speed has a reputation for quality, compliance, operational and customer facing technology and monitoring solutions in the growing temperature-sensitive pharmaceutical logistics market in the UK. The company specialises in active temperature-controlled deliveries to hospitals, pharmacies, wholesalers and medical care surgeries as well as to end patients which it serves through its homecare business. Its customers include some of the best known pharmaceutical brands in the world.

Working 37.5 hours per week between the hours of 0800 and 1800 to cover various shifts, you must be flexible and prepared to work additional hours as and when required to meet our service requirements which may be of an urgent medical nature.

We offer a wide range of benefits including 28 days holiday (including bank holidays) building to 33 days (including bank holidays) in the sixth full holiday year and a company pension scheme with 4.5% company contribution, plus a UPS Perks at Work scheme.

For successful Pharmacy Administration Team Leader applicants, Polar Speed will process basic disclosure criminal record checks.

Key responsibilities:

To deliver operational efficiencies in relation to resource, system compliance, processes and procedures. Ensuring optimum use of resources during staff shortages.

To manage and develop the performance and progression of administration / care coordinators ensuring they deliver an efficient patient focused service whilst nurturing a progressional development environment.

Deliver effective leadership of the administration team to ensure accurate and continuously improving delivery of homecare medication to the patient.

Drive efficiencies within the pharmacy coordination activities.

Effectively monitor and manage the teams contribution to the achievement of KPI's.

Assist and complete relevant audits for both internal and external purposes in a timely fashion, reacting and implementing any outcomes / recommendations that result from them.

Maintain high standards of housekeeping / organisation throughout the department.

Act in absence as deputy to the Pharmacy Manager as point of contact.

Skills:

Excellent organisational skills, showing initiative and being proactive.

Works well under pressure, whilst working towards deadlines.

Must be able to build effective working relationships with senior managers, other departments and external contacts.

Must be a decision maker.

Must appreciate the need for retaining confidentiality.

Excellent people, communication, and influencing skills.

Specialised Knowledge