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- Providing Exceptional customer service to all customers and clients, responding appropriately and professionally to all requests.
- Allocating jobs to drivers and setting accurate time schedules to be followed.
- Accurate pricing and costing of jobs for both customers and drivers, ensuring company processes are followed.
- Working effectively as part of a team and assisting where necessary.
- Maintaining continuous contact with customers and drivers during the process of all deliveries
- The ability to work well within a fast-paced environment, maintaining a strong customer focus at all times.
- Strong administration and organisational skills.
- Previous customer service experience is essential for this role.
- A strong work ethic with the ability to pay close attention to detail.
- Previous industry experience is desirable, but not essential.
