Contact Call Agent

People Solutions Group Limited

Posted 23 days ago, valid for 7 days

Tamworth, Staffordshire B77 3EY, England

£11.44 per hour

Part Time

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Sonic Summary

People Solutions is seeking Contact Call Agents for a position in Tamworth, working Monday to Friday from 08:00 to 12:00.
The role offers a salary of £11.44 per hour and provides a temporary to permanent opportunity.
Key responsibilities include handling incoming calls, liaising with engineers, and performing general administration duties.
Candidates should possess good customer service skills and a strong work ethic, with experience in a similar environment being desirable but not mandatory.
Full training and ongoing support will be provided to successful applicants.

CONTACT CALL AGENT

MONDAY - FRIDAY: 08.00 - 12.00

£11.44 PER HOUR

People Solutions are looking for Contact Call Agents for our client based in Tamworth.

Benefits

Car park
Kitchen area
Friendly team
Temporary to Permanent Opportunity
No weekend working

Day to Day Duties

Handling incoming calls with excellent customer service
Liaising with engineers to ensure efficient job handling
Assisting with general administration duties, filing, copying, and data entry
Using Microsoft Word and Excel programs

Essential Skills

The ability to work as a team or alone
Good customer service skills
Good level of English
Good work ethic

Desirable Experience

Working within a similar environment

Training

Full training provided and ongoing support

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