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Contact Call Agent

People Solutions Group Limited
Posted a day ago, valid for a month
Location

Tamworth, Staffordshire B77 3EY, England

Salary

£11.44 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job position is for a Contact Call Agent based in Tamworth, offering a salary of £11.44 per hour.
  • The working hours are Monday to Friday from 14.00 to 18.00 during training, then 15.00 to 19.00 afterwards.
  • Candidates should possess good customer service skills and the ability to work both independently and as part of a team.
  • No specific years of experience are required, but experience in a similar environment is desirable.
  • The role includes handling incoming calls, liaising with engineers, and performing general administrative duties, with full training and ongoing support provided.

CONTACT CALL AGENT 

MONDAY - FRIDAY: 14.00 -18.00 WHILST TRAINING THEN 15.00 - 19.00

£11.44 PER HOUR 

People Solutions are looking for Contact Call Agents for our client based in Tamworth.

Benefits

  • Car park
  • Kitchen area
  • Friendly team
  • Temporary to Permanent Opportunity
  • No weekend working

Day to Day Duties

  • Handling incoming calls with excellent customer service
  • Liaising with engineers to ensure efficient job handling
  • Assisting with general administration duties, filing, copying, and data entry
  • Using Microsoft Word and Excel programs

Essential Skills

  • The ability to work as a team or alone
  • Good customer service skills
  • Good level of English
  • Good work ethic

Desirable Experience

  • Working within a similar environment

Training

  • Full training provided and ongoing support

Apply

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.