Contact Call Agent

People Solutions Group Limited

Posted 23 days ago, valid for 7 days

Tamworth, Staffordshire B77 3EY, England

£11.44 per hour

Part Time

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Sonic Summary

The job position is for a Contact Call Agent based in Tamworth, offering a salary of £11.44 per hour.
The working hours are Monday to Friday from 14.00 to 18.00 during training, then 15.00 to 19.00 afterwards.
Candidates should possess good customer service skills and the ability to work both independently and as part of a team.
No specific years of experience are required, but experience in a similar environment is desirable.
The role includes handling incoming calls, liaising with engineers, and performing general administrative duties, with full training and ongoing support provided.

CONTACT CALL AGENT

MONDAY - FRIDAY: 14.00 -18.00 WHILST TRAINING THEN 15.00 - 19.00

£11.44 PER HOUR

People Solutions are looking for Contact Call Agents for our client based in Tamworth.

Benefits

Car park
Kitchen area
Friendly team
Temporary to Permanent Opportunity
No weekend working

Day to Day Duties

Handling incoming calls with excellent customer service
Liaising with engineers to ensure efficient job handling
Assisting with general administration duties, filing, copying, and data entry
Using Microsoft Word and Excel programs

Essential Skills

The ability to work as a team or alone
Good customer service skills
Good level of English
Good work ethic

Desirable Experience

Working within a similar environment

Training

Full training provided and ongoing support

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