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Service Delivery Administrator

Jobseekers Recruitment Services
Posted 14 hours ago, valid for 21 days
Location

Taunton, Somerset TA1 4AF, England

Salary

£24,375 per annum

Contract type

Part Time

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Sonic Summary

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  • We are looking for a part-time Service Delivery Administrator to work 20-30 hours per week over 4 or 5 days in Taunton for a charity organization.
  • The role involves handling client inquiries, managing onboarding processes, and supporting the center manager.
  • Candidates should have excellent customer service skills, strong communication abilities, and be proficient in Microsoft Office.
  • Experience in the health and wellbeing or charitable sector is desirable, along with familiarity with SAGE and OPAYO.
  • The position offers a salary of GBP 24,375 pro rata, along with 23 days of annual leave plus bank holidays.

We are seeking a part-time team member for 20-30 hours per week over 4 or 5 days to provide administrative support to our client, a friendly, passionate charity in Taunton.

**Role Overview:**

As a Service Delivery Administrator, you will be the first point of contact for clients, ensuring a smooth experience and supporting the center manager. Key responsibilities include:

- Handling telephone, email, and web inquiries from clients and advisors.
- Managing client onboarding and offboarding processes, including data entry.
- Arranging initial consultations and processing payments.
- Supporting advisors with room bookings and managing invoicing records.
- Attending meetings and ensuring office supplies are stocked.

**Additional Duties:**

- Assisting with event support and social media updates.
- Maintaining records in Sage 50 accounting software.

**Person Specification:**

- Passionate about helping others with excellent customer service skills.
- Proficient in Microsoft Office and reliable in providing support.
- Strong communication skills and attention to detail.
- Willing to learn and work collaboratively.

**Desirable Qualifications:**

- Experience in the health and wellbeing or charitable sector.
- Financial experience and data analysis skills.
- Familiarity with SAGE and OPAYO.

**Salary:** GBP24375 pro rata
**Annual Leave:** 23 days per year plus bank holidays
**Company Pension**
**Parking:** Rota system for parking space

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