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You will be the first point of contact for all new clients so you must have expert customer service skills and ideally some legal knowledge.
Essential skills
- High level of customer service skills and excellent telephone manor
- Ability to 'talk and type'
- Ideally legal knowledge
- Strong IT and typing skills
- High level of attention to detail
Working hours
You are employed to work 40 hours per week. During the initial training period your days and hours of work are Monday to Friday from 8.30 a.m. to 5.30 p.m. with one hour unpaid break.
Following the initial training period, these hours will be organised according to a rota which The Company will notify you on at least one month in advance.
The rota encompasses the following working patterns: 8.30 to 5.30 Tuesday to Saturday with one hour unpaid break (up to 2 shifts per month And/or 0.00 7.00 Monday to Thursday with one hour unpaid break (1 shift per week)
