Our client, a well-regarded estate agent in the Taunton area, are looking to strengthen its current office administration with a REMOTE WORKING Administrator/Coordinator supporting and assist the Sales Team in the Taunton area with a salary in the region of £28,000.You will be working from home so being able to demonstrate reliability and flexibility is essential as well as being comfortable working remotely. As administrator you will be an excellent team player with solid organisational and communication skills, both verbal and written. You will have the ability to work under pressure, a willingness to learn and an excellent telephone manner.The ideal candidate will have previous experience of working in a fast-paced environment and be able to provide a high level of service to clients in the mid-upper end market. You will be self-motivated and trustworthy with the ability to demonstrate reliability and flexibility, as well as being comfortable and capable of working as part of a team.This is a full-time role (with occasional Saturday support). The role will run alongside the current Associate Coordinator initially, who will provide in-house training where needed and initiation support and in addition to assisting the sales team with the following responsibilities:
- Greet customers on the phone in a polite and welcoming manner
- Answering incoming calls and website enquiries
- Assisting with registration and arranging viewing/appointment requests
- Taking accurate messages and assist with enquiries wherever possible
- Sales progression
- Diary management
- Social media asset creation
- Fast and accurate copy typing
Experience & Skills Required:
- Excellent verbal and written communication skills, including a pleasant telephone manner
- Must understand the principles and practice of client care
- Use of Reapit essential (extra training will be provided)
- Ability to work in a team as well as solo working
- A flexible approach to work and a positive attitude -Excellent written and verbal communication, with the ability to prioritise and organise
- Positive, pro-active and flexible approach -Excellent level of attention to detail and accuracy
- 3 years min of administration experience required, ideally within the property industry
- Excellent IT skills including Word, Excel, Outlook
- Familiarity with RPS Reapit is essential but extra training can be provided.
The successful applicant must live within a one hour radius of Taunton ideally. In return our client is offering a salary in the region of £28,000 for an experienced Administrator/Coordinator. Monday to Friday working with some flexibility on hours during quite busy times.
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