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Aftersales Manager

Additional Resources
Posted 15 hours ago, valid for 7 days
Location

Telford, Shropshire TF4 2BN, England

Salary

£40,000 - £48,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An exciting opportunity for an Aftersales Manager has emerged at a well-established new and used car dealership, requiring at least 3 years of experience in the motor industry.
  • The role involves overseeing the service department to achieve revenue, utilization, and profit targets while ensuring a safe working environment.
  • Key responsibilities include managing workshop operations, leading the service team, driving profitability, overseeing warranty claims, and promoting customer retention.
  • The position offers a competitive salary along with benefits such as a company pension, bonus scheme, 28 days of holiday, and discounted repairs and car purchases.
  • The working hours are Monday to Friday from 08:00 am to 5:30 pm, with Saturday shifts on a rota basis from 08:30 am to 12:30 pm.

An exciting opportunity has arisen for aAftersales Manager with 3 years' experience in motor industry to join a well-established new and used car dealership, offering excellent benefits.

As a Aftersales Manager, you will oversee the service department, aiming to achieve revenue, utilisation, and profit targets while ensuring a safe working environment.

You will be responsible for:

  • Manage workshop operations, including estimating, invoicing, and compliance.
  • Lead and motivate the service department team.
  • Drive profitability and customer satisfaction.
  • Oversee warranty claims and account management.
  • Promote departmental marketing initiatives and enhance customer retention.
  • Ensure adherence to manufacturer standards and dealership policies.

What we are looking for:

  • At least 3 years' experience in motor industry.
  • Exceptional organisational and motivational skills.
  • Excellent communication skills, both written and verbal.
  • Full UK driving licence required.

Shifts:

  • Monday - Friday: 08:00am - 5:30pm
  • Saturday (on rota): 08:30am - 12:30pm

What’s on offer:

  • Competitive salary
  • Company pension
  • Bonus scheme
  • Death in service insurance
  • 28 days holiday (including bank holidays)
  • Discounted repairs and new / used car purchase

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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