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Customer Service Executive

Proactive Personnel Ltd
Posted a day ago, valid for 4 days
Location

Telford, Shropshire TF1 7LL, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job is for a Customer Service Executive based in Telford, offering a salary of £24,000 per annum.
  • This is a permanent role with working hours from 8:30am to 4:30pm and includes 25 days of holiday plus bank holidays.
  • Responsibilities include handling incoming calls, onboarding new customers, processing orders, maintaining customer records, and checking stock.
  • Candidates must have experience in an office-based Customer Service role, while CRM system management experience is desirable.
  • Excellent telephone communication skills and accurate administrative abilities are required for success in this position.
  • Customer Service Executive
  • Telford
  • £24,000 per annum
  • Permanent role

What’s in it for you?

  • £24,000 per annum
  • 8:30am - 4:30pm
  • 25 days holiday + bank holidays

Your new role:

  • Taking incoming calls into the business and filtering them to the right department.
  • Onboarding of new customer accounts.
  • Taking orders via phone and email.
  • Ensuring customer records are up to date.
  • Checking stock.
  • Adhoc duties as and when required.

What you’ll need to succeed:

  • Experience within an office based Customer Service role is essential
  • CRM system management experience would be desirable
  • Excellent telephone manner and accurate administrative skills

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.