Customer Service Coordinator Telford office based 0830-1700Monday - Friday Circa £22,000 plus benefits, annual bonus, 25 days holiday plus bank holidays and regular incentives If you would like to work for a company that is a Global, sustainable manufacturer, has a multi-cultural, family feel team of colleagues and can offer a modern, light and airy office environment, this is the role for you.Duties •Raise & process customer purchase orders as well as order acknowledgements •Raise packing lists for inward shipments•Check purchase orders to ensure they match requested production orders•Receive and send shipping documents to clearing agents •Raise customer invoices •File completed invoice packs, purchase orders and archiving.•Review and follow delivery schedules with the logistics department•Update the system with shipping information. •Track deliveries and shipments and update customers •Deal with general customer enquiries and provide purchase order updates. •Raise credit notes, debit notes and proforma invoices when needed. •Provide Sales support based on requests coming from the Sales Managers across Europe Essential criteria:Be a fluent or native in at least 1 Eastern European language Be highly proficient with MS OfficeHave accurate data entry skillsBe an excellent written and verbal communicator Have some customer service experience Be literate and numerate Have a positive attitude and strong work ethicThis role is UK based and does NOT have sponsorship opportunity Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to with a cover letter explaining what you are looking for and we will do our best to support your search for new employment.This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire. We also have offices in Stoke, Burton, Derby & Coventry. To find out more, go to www.ethero.co.uk
Back to searchCustomer Service Co-ordinator Trainee
Ethero
Posted 9 hours ago, valid for 14 minutes
Telford, Shropshire TF1 2HA, England
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The Customer Service Coordinator position is based in Telford, working Monday to Friday from 08:30 to 17:00.
- The salary for this role is approximately £22,000, along with benefits, an annual bonus, and 25 days of holiday plus bank holidays.
- Candidates should have some customer service experience and be fluent or native in at least one Eastern European language.
- Essential skills include proficiency in MS Office, accurate data entry, and excellent written and verbal communication abilities.
- This role does not offer sponsorship opportunities and is being advertised by Ethero, which provides access to various permanent and temporary employment options across Shropshire.
