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Telford
Customer service representative
FULLY REMOTE - Customer Service Advisor

FULLY REMOTE - Customer Service Advisor

Pertemps Redditch Commercial

Posted 11 hours ago, valid for 12 days

Telford, Shropshire TF4 2SG, England

£12.2 per hour

Part Time

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Sonic Summary

We have an exciting opportunity for a Customer Service Advisor to work for a leading employer based in Redditch.
This is a temporary role lasting 3 months with the potential for permanent opportunities.
The position offers a salary of £12.20 per hour and requires call center or customer service experience.
The role involves being the first point of contact for customers via various communication channels and ensuring customer satisfaction.
Candidates must possess excellent communication skills and be able to work effectively as part of a team.

We have an exciting opportunity for a Customer Service Advisor to work for a leading employer based in Redditch. This is a temporary role with permanent opportunities available. The department is growing and there will be multiple opportunities. The purpose of this role is to ensure customers are number one priority by taking pride in the service they provide and to develop a 'first contact resolution' ethos to customers, stores, suppliers and all associated functions, to deliver a satisfactory outcome.Customer Service Advisor - Fully Remote

Temporary (3 months – potential to go permanent)
£12.20 per hour
Fully Remote
Monday to Friday (flexible rotating hours within 8am - 8pm) also 1 in every 3 weekends.

Customer Service duties include:- To be the first point of contact for customers via telephone, email and live chat.- To deal with all daily enquiries and or complaints generated by customers & stores- Provide a professional and timely response/resolve to customer concerns and enquiries.- To ensure that all customer contact is logged, as appropriate on the system.- To ensure customer contact, if escalated is directed to the correct department.Requirements:- Call centre / Customer Service experience is essential- Excellent Customer and communication skills, both written and verbal.- Telephone experience- Able to work effectively as part of a team.- Excellent administrative or customer service skills with the ability to prioritise your workload effectively with pace and urgency.- Computer literate - Microsoft OfficeIf this sounds of interest, please click 'APPLY TODAY'.

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