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Service Advisor

Additional Resources
Posted 15 hours ago, valid for 7 days
Location

Telford, Shropshire TF4 2BN, England

Salary

£26,740 - £27,740 per annum

Contract type

Full Time

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Sonic Summary

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  • A Service Advisor position is available at a well-established new and used car dealership, requiring at least 2 years of experience in a customer service role.
  • The role involves managing customer inquiries, booking vehicles for service, preparing invoices, and supporting warranty claims.
  • Candidates should possess strong organizational skills, excellent communication abilities, and a valid UK driving license.
  • The job offers a competitive salary along with benefits such as a company pension, bonus scheme, death in service insurance, and 28 days of holiday.
  • Shifts are Monday to Friday from 08:30 am to 5:15 pm, with Saturday hours on a rota from 08:30 am to 12:30 pm.

An exciting opportunity has arisen for a Service Advisor with 2 years' experience in customer service roleto join a well-established new and used car dealership, offering excellent benefits.

As a Service Advisor, you will provide vital support to the Aftersales Department and manage customer enquiries both in person and over the phone. Full training will be provided to meet firm’s high standards.

You will be responsible for:

  • Booking vehicles into the workshop and arranging service loan vehicles.
  • Preparing and issuing customer invoices.
  • Managing warranty claims and providing support in the parts department.

What we are looking for:

  • At least 2 years' experience in customer service role.
  • Strong organisational skills and attention to detail.
  • Excellent communication skills, both face-to-face and over the phone.
  • Valid UK driving licence.

Shifts:

  • Monday - Friday: 08:30am - 5:15pm
  • Saturday (on rota): 08:30am - 12:30pm

What’s on offer:

  • Competitive salary
  • Company pension
  • Bonus scheme
  • Death in service insurance
  • 28 days holiday (including bank holidays)
  • Discounted repairs and new / used car purchase

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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