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We are seeking a Billing Assistant with experience managing billing processes in a fast-moving environment, capable of collaborating with customers and stakeholders of our client, a telecommunications firm.
This role focuses on two main areas: firstly, assisting the billing specialist with the daily operations of the billing process, ensuring timely and accurate invoicing for our customers and efficient onboarding of new clients. Secondly, contributing to the improvement and automation of billing processes, ensuring long-term goals are met as the business expands.
Salary: £150 per day
Work Pattern: Full time 9-5.30, Monday to Friday
Location: Hybrid. Telford for 2-3 days per week in office
Pay Framework: Umbrella Company (inside IR35)
Key Responsibilities:
- Prepare sales invoices for review by the line manager.
- Collaborate with the Commercial and Legal Teams to ensure timely billing of large, one-off contracts in line with agreed terms.
- Participate in customer onboarding, assisting the account management team in managing expectations and ensuring a sustainable billing process.
- Support the project team in capturing customer requirements to facilitate prompt payments.
- Address customer queries and resolve any billing issues that may arise.
- Assist with intercompany billing between subsidiaries.
- Reconcile source data against billed data to verify the accuracy of manual billing processes.
Required Experience:
- Proven Excel skills (minimum Lookups, pivots, etc).
- Experience in SalesForce appreciated.
- Experience in NetSuite appreciated.
- Telecoms industry background useful
- Proficient in Microsoft Office.
- Experience in Access Database.
