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Are you an experienced Customer Service Executive looking for the next step in your career? Do you want to work for an expanding and established business in Telford?
You will be joining a market leading Telecoms company supporting their after-care team with ensuring all new accounts are set up smoothly.
If this sounds like you then please apply now!
What’s in it for you?
- £25,000 per annum
- 37.5 hours per week
- 20 days holiday + stats
- Pension scheme
- Private Medical
- Employee benefit scheme
- Corporate gym membership
- Social events
Your new role:
- Welcoming and on boarding calls with new clients
- Dealing with customer lines and broadband
- Log, categorise and prioritise customer tickets
- Completing customer satisfaction surveys for newly completed orders
- Book and manage installation of systems and site surveys
- Adhoc duties as and when required
What you’ll need to succeed:
- Experience within a similar role is essential
- Experience within telecoms is desirable
- Excellent communication skills
- The ability to work within a fast paced and busy environment
- A self starter with a focus on problem solving and providing solutions
Interested?
For more information about this vacancy, please contact Laura Beddow at Proactive Personnel, Telford.
