Call Handler (3 month contract)

HR EMPLOYMENT BUREAU LIMITED

Posted 2 days ago, valid for a month

Telford, Shropshire TF2 9JQ, England

£11.78 per hour

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

This job is based in Telford and requires availability for immediate start.
The role involves customer service tasks such as logging faults, managing access for engineers, and handling incoming calls.
Candidates should have previous customer service experience and enjoy engaging with people.
The position offers a pay rate of £11.78 per hour and requires a commitment of Monday to Friday from 8:00am to 4:30pm.
After training, employees will have the flexibility to work from home two days a week.

Hours of work: Monday - Friday 8:00am - 4:30pm (Once training is complete you will work from home 2 days each week)

Based in Telford, 2 days working from home.

£11.78per hour

Are you available immediately and local to Telford?

Do you have previous Customer Services experience and enjoy talking to people?

You will be supporting the management process by logging faults and related information onto a smartsheet system.Ensuring all visits can access the building when an Engineer or Contractor can't gain access.Dealing with incoming calls from Engineers and Contractors.Investigating on site access issues and dealing with end to end resolution.Identifying the root cause of the issues and logging all information onto the in-house system.Dealing with a call volume of 20-30 daily.Once training has been completed you will have the opportunity to work from home 2 days each week.

Apply now in a few quick clicks

Call Handler (3 month contract)

Receptionist/ Administrator

Receptionist - WV Active

Remote Working Call Centre Sales Agent