Assistant Treatment Manager

Spa Assistant Treatments Manager - Full time, Luxury Spa

Location: Tetbury, GloucestershireSalary: £27,560 annually, plus generous gratuities

Are you an experienced and passionate Spa Therapist looking to take the next step in your career? Join a prestigious spa team committed to excellence, innovation, and sustainability.

As Assistant Treatment Manager, you'll work closely with the Treatment Manager to lead a team of 20+ therapists, overseeing daily operations while maintaining the highest standards in treatments and guest experiences. This is a hands-on role, balancing leadership, team support, and the delivery of exceptional treatments.

Benefits:

• Competitive salary with service charge and tips.
• 28 days annual holiday, plus your birthday off and additional days for long service.
• Staff gym membership and meals on duty.
• Discounts across restaurants, treatments, and products.
• Heavily discounted stays within the hotel collection.
• Refer-a-friend scheme (£500 bonus).
• Enhanced maternity, paternity, and adoption pay.
• Training and development opportunities, including leading product house training.
• A supportive and inclusive workplace committed to sustainability and team well-being.

Your Role Includes:

• Delivering high-quality spa treatments and setting standards for the team.
• Overseeing daily operations, including team briefings, managing absences, and ensuring smooth workflows.
• Supporting the Treatment Manager in motivating, inspiring, and developing the team to achieve excellence.
• Conducting training sessions to enhance team skills and stay ahead of industry trends.
• Managing stock control processes, ordering, and achieving GP targets.
• Working towards treatment revenue and retail sales targets while maintaining exceptional guest satisfaction.
• Conducting appraisals, ensuring team welfare, and encouraging professional growth.

What We’re Looking For:

• NVQ Level 3 Beauty Therapy qualification (or equivalent).
• Proven experience as a Spa Therapist with leadership or mentoring experience preferred.
• Strong organizational skills and attention to detail for stock and operations management.
• Excellent communication and interpersonal skills to build relationships with guests and team members.
• Passion for the beauty and wellness industry, with a proactive and solution-oriented mindset.
• Flexibility to work weekends and thrive in a fast-paced environment.
• Own transport - essential.

This is your opportunity to take your career to new heights within a renowned spa environment dedicated to excellence and innovation.

Apply now to become a key member of the spa's senior team and help deliver exceptional wellness experiences.