An innovative and rapidly growing company, originally established in North America, is now expanding its footprint in the UK. They are dedicated to creating a business environment that enhances the corporate workplace, providing flexible, comfortable, and well-designed workplace solutions with a commitment to delivering 5-star service. They are looking for a bubbly and confident Centre Operations Assistant to join their team.

Key Responsibilities:

Deliver outstanding service experience to all stakeholders.
Provide a warm and friendly welcome to all customers and visitors at the centre.
Proactively seek feedback and resolve customer queries at first touch.
Manage centre standards to the highest level.
Conduct pre-event inspections of all meeting rooms and show offices.

Health & Safety:

Ensure compliance with health and safety policies and processes.
Complete all auditorchecks and resolve issues within acceptable time frames.
Manage the accident book and report all incidents, accidents, and near misses.
Review and update emergency evacuation procedures.
Monitor contractors to ensure their working practices align with policies.

Essential Skills and Experience:

Positive, pleasant, and professional demeanor with exceptional customer service skills.
Experience in hospitality and handling customer service requests.
Strong organisationaland communication skills.
Ability to prioritiseworkload and work efficiently with minimal supervision.
High attention to detail and a keen interest in delivering great experiences.

Benefits:

Insurance schemes.
Team building and social events.
Generous pension schemes.
Annual bonuses.
On site training.
Career growth and development.

This is an exciting opportunity for a motivated individual to join a team that values high energy and engaging personalities. If you are passionate about hospitality and customer service, this role is for you!

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