Apprenticeship - Service Delivery Driver

We're Bensons for Beds! We put Sleep Wellness™ at the heart of everything we do. With 100 years of experience in sourcing and manufacturing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of being the market leading bed retailer with a strong omnichannel presence.

Our Service Delivery Driver Apprenticeship programme is a fantastic opportunity to kick-start your logistics career with great prospects. You will work towards an 'Urban Driver' Level 2 Apprenticeship standard, where you will acquire your Category C driving licence and driver's CPC card (Certificate of Professional Competence) required to perform the role. The Apprenticeship will provide you with knowledge, skills and behaviours to carry out home delivery duties, some of which are providing safe, accurate and timely deliveries while ensuring excellent customer service.

As a Bensons for Beds Service Delivery Driver, you will be delivering our beds and bedroom furniture to our customers from one of our distribution centres mentioned above.

Whilst starting up as a driver, you will be paired up with more experienced colleague and line manager, who will help you develop a further understanding of the job responsibilities and expectations.

Full job description on request, however to summarise, your key responsibilities will include:

• Completing your deliveries on time within the allotted time window, delivering and assembling beds and furniture in the room of choice.
• Keep your customer informed by calling ahead with your estimated time of arrival.
• Be friendly and helpful throughout the delivery process, ensuring your customers are left feeling happy.
• Support an environment and culture within Bensons for Beds where the customer is firmly at the centre of everything we do.
• Monitor the vehicle for legal roadworthiness and report any defects.
• Completion of the Bensons Service Delivery Driver Apprenticeship programme, undertaking any prescribed training and development and associated tasks.
• Adhere to all company policies, procedures and ensure the health & safety of self, customers, colleagues and members of the public is not put at risk, by taking all reasonable steps to ensure safety in the workplace.
• Undertake any tasks as reasonably requested by management

The Skills

• Valid UK Cat B (Car) Licence - no current penalty points
• GCSE English/ Maths or equivalent are desirable
• Medical to be completed on application of provisional licence at start of apprenticeship
• Aged 21 or over (required for insurance purposes)
• Able to work well with others and have good customer service skills, active listening skills and good communication skills
• Physical skills - able to lift and manoeuvre heavy furniture items as part of a two person team
• IT literate - able to carry out tasks on a computer system or hand-held device as required

The Benefits

In return for your contribution to the team’s performance, we offer a competitive base salary plusall these extra benefits:

• Employee discount scheme for Bensons products
• *Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more)
• Unum Income Protection - for peace of mind if you’re off work long term due to illness
• *Pension scheme – provided by Legal & General
• *Discounted Gym membership
• *Cycle to Work scheme
• *Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
• *Enhanced maternity and adoption leave
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
• Learning and development programmes to gain new knowledge and skills
• Career progression – access to internal opportunities to build your career within Bensons for Beds
• *Long service awards and ‘Love to Shop’ voucher rewards to spend as you like

(*qualifying periods and terms apply)

Apply now!!

If you're keen to continue your career with Bensons and want to train to become a qualified Service Delivery Driver, click apply today!