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Credit Controller| Tewkesbury | £24,611
The Company
Established over 80 years ago, this UK leading family-owned business is renowned for delivering the finest products and customer service.
Role
The day-to-day duties of the Credit Controller are varied and include managing the
debts of creditors, ensuring timely payments are made, processing incoming funds,
reconciling invoices, resolving account queries and managing debt recovery.
Key Responsibilities
- Facilitate debt collection for our Depots
- Aged debt review and reporting
- Customer account management and reconciliation
- Liaising with sales managers and depot staff to facilitate debt collection
- Improvement of debtor ageing profile
- Reconciliation and clearance of unallocated cash amounts
- Maintain accurate records of all chasing activity
- Maintaining contact with clients to ensure invoices are clear for payment
- Resolving queries both internally and externally around outstanding invoices
- Providing accounts information to internal departments
- Covering reception and answering general calls as required
- Any other duties as required by the Directors.
Personal Skills
- Strong organisational skills with professional and clear communications skills, both verbal and written
- An understanding of the importance of exceeding expectations, and a desire to deliver excellence in all service areas
- An excellent telephone manner
- Proven experience of working in credit control
- General knowledge of accounting processes
- Excellent customer service and rapport building skills
- Positive attitude possessing high levels of commitment, motivation and flexibility
For further information, please contact Rhian Mountjoy
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