Back to searchMaintenance Co-ordinator
Pertemps Aylesbury
Posted a month ago, valid for 4 days
Thame, Oxfordshire OX9, England
£26,000 - £32,000 per annum
Full Time
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Sonic Summary
- The Maintenance Coordinator position is available in Thame, Oxfordshire, with Pertemps exclusively representing a long-standing client.
- Candidates should have proven experience in customer service, preferably in technical or maintenance-related fields.
- The role offers a salary range of £26,000 to £32,000, depending on experience.
- Responsibilities include handling customer inquiries, booking service appointments, and liaising with technical and sales teams.
- The working hours are from 8am to 5pm, and strong communication skills along with CRM and Microsoft Office competency are required.
Pertemps is working exclusively with a long-standing client who is seeking to appoint a Maintenace Coordinator based within their busy head office based in Oxfordshire.
We are looking for a dynamic, customer-focused individual to join our team. In this role, you'll be responsible for providing exceptional customer service and providing our customers with prompt and professional service.
Salary: 26,000 - 32,000 (DOE)
Hours: 8am-5pm
Duties:
- Handling customer inquiries via phone and email with professionalism and empathy.
- Booking service and repair appointments for our engineers
- Liaising with the technical and sales teams to resolve issues efficiently.
- Issuing quotes and arranging installations
- Keeping detailed records of customer interactions and ensuring follow-up as needed.
- Ensuring service reminders are sent out and followed up
- Liaising closely with our Commercial clients' customer care teams
Requirements:
- Proven experience in customer service, preferably in a technical/ construction/service/maintenance-related field.
- Strong communication skills
- A proactive problem-solver who can remain calm under pressure.
- Competency with CRM systems and Microsoft Office.
If you would be interested, please apply, or call Corinne at Pertemps Aylesbury.
