Back to searchScheduling Coordinator - Thame
Pertemps is working exclusively with a long-standing client who is seeking to appoint a Scheduling Coordinator based within their busy head office based in Oxfordshire.
We are looking for a dynamic, customer-focused individual to join our team. In this role, you'll be responsible for providing exceptional customer service and providing our customers with prompt and professional service.
Salary: 26,000 - 30,000 (DOE)
Hours: 8am-5pm
Duties:
- Handling customer inquiries via phone and email with professionalism and empathy.
- Booking service and repair appointments for our engineers
- Liaising with the technical and sales teams to resolve issues efficiently.
- Issuing quotes and arranging installations
- Keeping detailed records of customer interactions and ensuring follow-up as needed.
- Ensuring service reminders are sent out and followed up
- Liaising closely with our Commercial clients' customer care teams
Requirements:
- Proven experience in customer service, preferably in a technical/ construction/service/maintenance-related field.
- Strong communication skills
- A proactive problem-solver who can remain calm under pressure.
- Competency with CRM systems and Microsoft Office.
If you would be interested, please apply, or call Corinne at Pertemps Aylesbury.
Scheduling Coordinator
Pertemps Aylesbury
Posted 10 hours ago, valid for 10 days
Thame, Oxfordshire OX9, England
£26,000 - £30,000 per annum
Full Time
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Sonic Summary
- Pertemps is seeking a Scheduling Coordinator for their head office in Oxfordshire.
- The role involves providing exceptional customer service, handling inquiries, and booking appointments for engineers.
- The salary for this position ranges from £26,000 to £30,000 depending on experience.
- Candidates should have proven customer service experience, preferably in a technical or maintenance-related field.
- Strong communication skills and proficiency with CRM systems and Microsoft Office are also required.
Pertemps is working exclusively with a long-standing client who is seeking to appoint a Scheduling Coordinator based within their busy head office based in Oxfordshire.
We are looking for a dynamic, customer-focused individual to join our team. In this role, you'll be responsible for providing exceptional customer service and providing our customers with prompt and professional service.
Salary: 26,000 - 30,000 (DOE)
Hours: 8am-5pm
Duties:
- Handling customer inquiries via phone and email with professionalism and empathy.
- Booking service and repair appointments for our engineers
- Liaising with the technical and sales teams to resolve issues efficiently.
- Issuing quotes and arranging installations
- Keeping detailed records of customer interactions and ensuring follow-up as needed.
- Ensuring service reminders are sent out and followed up
- Liaising closely with our Commercial clients' customer care teams
Requirements:
- Proven experience in customer service, preferably in a technical/ construction/service/maintenance-related field.
- Strong communication skills
- A proactive problem-solver who can remain calm under pressure.
- Competency with CRM systems and Microsoft Office.
If you would be interested, please apply, or call Corinne at Pertemps Aylesbury.