- Customer Relationships
- Provide outstanding customer service by going above and beyond to address customer needs.
- Develop in-depth knowledge of our products and services to deliver tailored solutions.
- Sales and Lead Generation
- Service existing accounts and establish new ones by planning and organising daily work schedules to call on existing or potential sales outlets.
- Proactively generate leads and manage the customer pipeline from initial contact to close.
- Sales Strategy and Execution
- Meet monthly, quarterly and annual sales targets for revenue and new customer acquisition.
- Adjust sales strategies based on the type of sales outlet and the specific needs of potential customers.
- Market analysis and reporting:
- Keep management informed through regular submissions of activity and results reports, including daily call reports, weekly work plans and monthly and annual territory analyses.
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules and merchandising techniques.
- Event participation and networking:
- Represent the company at trade and consumer shows and conduct site visits, potentially including international travel, to enhance relationships and increase market presence.
- Utilise strong networking skills to build relationships with prospective and existing clients, constantly seeking opportunities for upsells.