Field Service Engineer

Working hours: 7.30am – 5.30 pm
Location: Thatcham

Are you a skilled engineer with a passion for providing top-notch customer service? This is an exciting opportunity for a Field Service Engineer to join a dynamic team and offer expert on-site. Your primary focus will be on keeping equipment in optimal working condition through scheduled maintenance, repairs, and inspections, all while maintaining excellent customer relationships.

What’s on Offer?

• Salary: £31,000 - £37,000
• Benefits: Insurance and pension plans

 
Key Responsibilities:

• Technical Support: Investigate, diagnose, and resolve customer-reported technical problems with machinery on-site
• Equipment Servicing: Service a wide range of equipment, both on-site and off-site
• Independent Work: Ability to troubleshoot and solve problems with minimal supervision
• Documentation: Complete job cards and paperwork promptly and accurately
• Parts Management: Request and manage parts efficiently for repairs and maintenance
• Customer Service: Develop and maintain positive relationships with both internal and external customers
• Supervision: Supervise apprentices when required, ensuring high-quality work and safe practices
• Compliance: Ensure repairs and inspections adhere to relevant company procedures and safety standards
• Health & Safety: Take responsibility for the health and safety of yourself, colleagues, and customers in line with the Company Health and Safety Policy
• Professionalism: Present a professional image at all times when interacting with customers and team members
• Tool Safety: Ensure that your personal tools are safe and compliant with regulations
• Flexibility: Remain flexible to various tasks and challenges that may arise during your role

Key Skills:

• Aptitude: Strong understanding and skills in troubleshooting and repair
• Equipment Servicing: Experience servicing a wide range of equipment
• Problem Solving: Ability to investigate and diagnose technical issues
• Heavy Lifting: Comfortable with lifting and handling heavy equipment as required
• Lone Working: Ability to work independently and efficiently while maintaining high standards of work
• Communication Skills: Excellent verbal, written, and critical thinking skills
• Technical Skills: Proficient in MS Office and other necessary technical tools
• Customer Awareness: Strong interpersonal and commercial awareness with a focus on customer satisfaction
• Efficiency: Ability to work quickly and efficiently without supervision

How to Apply

If you’re ready to bring your skills and experience to a role where you’ll make an impact, we want to hear from you! Apply now by submitting your CV and cover letter outlining your experience and why you would be a great fit for the Field Service Engineer role. Alternatively, contact us directly for more information.
We look forward to welcoming a proactive, skilled Field Service Engineer to the team!

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.