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Location: Newbury (3 days working from home)Salary: £32,000 - £35,000
Seeking an experienced Customer Service specialist with housing experience. If you enjoy helping people and are looking for a role with an excellent work life balance, benefits and career progression opportunities, this could be a great fit.
Overview:
Working for a leading housing association, you will deal with tenant queries and case management, ensuring customers’ needs are met through supportive and timely responses.
A typical week:
- Deal with housing-related customer queries
- Provide support via phone, email, & digital channels
- Engage in case management for tenancy issues
- Collaborate within a supportive team environment
You'll need the following:
- Experience in housing & customer service
- Strong organisation skills with the ability to self-motivate
- Effective problem-solving skills with a risk-aware approach
- Confident IT skills
Benefits: 25 days holiday + Bank Holidays (increasing with service), Matched pension up to 12%, Private medical & dental insurance options, Yearly benefit cash allowance, Life Cover x 4, Wellbeing support & Virtual GP, Discounted gym membership, Critical illness cover, Fantastic CPD opportunities.
NOT FOR YOU - Refer & receive £200 when we place!
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