Back to searchDeliveries Coordinator
Shorterm Group
Posted 2 days ago, valid for 20 days
Thatcham, Berkshire RG18 3FW
£25,000 - £30,000 per annum
Full Time
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Sonic Summary
- The Delivery Coordinator position in Thatcham offers a salary range of £25,000 to £30,000 plus benefits.
- The role requires an organized and customer-focused individual to manage customer orders from sale to delivery.
- Candidates should have prior experience in customer service or administrative roles, along with excellent communication and organizational skills.
- The position involves maintaining communication with clients and handling inquiries while ensuring accurate order processing.
- The job is on-site five days a week, with an option for one day of remote work, and the start date is as soon as possible.
Salary: 25,000 - 30,000 basic + Benefits
Thatcham, On site 5x a week (option to have 1 day WFH)
Start Date: ASAP
Job Purpose:
My client are looking for an organized and customer-focused individual to join their team as a Deliveries Coordinator. In this role, you will manage customer orders from the point of sale to delivery, ensuring seamless communication with customers and maximizing delivery efficiency. You will play a key part in providing excellent service to their clients, maintaining detailed records, and handling sensitive situations with empathy and professionalism.
Key Responsibilities:
- Oversee customer orders from the point of sale to delivery, ensuring accuracy and timely processing.
- Accurately input and update customer order details into the CRM system.
- Maintain daily contact with the Government back leasing scheme and Motability to manage relevant customer orders.
- Produce daily documents for DVLA vehicle taxing, customer correspondence, and other relevant paperwork using Excel and the in-house CRM system.
- Prepare delivery packs and handle vehicle invoicing for customers.
- Address inquiries from both retail and business customers, offering excellent service at all times.
Key Skills & Competencies:
- Prior experience liaising with Suppliers, Manufacturers or dealers
- Excellent Communication & Organizational Skills
- Proficiency in IT (Office Package) & Database Uses
- Previous experience in a customer service or administrative role.
- Comfortable with phone-based communication.
