As a Shift Supervisor, you will be the contact point for all team members and customers, so your communication skills should be excellent. Ultimately, you should lead by setting a good example and engage the team to achieve goals.
Responsibilities include:
- Create a positive team environment
- Set clear team objectives and delegate tasks
- Oversee day to day operations training
- Ensure excellent customer service at all times
- Recognise high performance and reward accomplishments.
- Excellent communication and leadership skills
- Organisational and time-management skills
- Decision-making skills
- A positive attitude
- Experience in ordering and stock control