Internal Sales Advisor

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for an Internal Sales Advisor to join our team in Watton, who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 7.30am-5.00pm Mon-Fri, every other Sat 8am-12pm

Location: Norwich Road Industrial Estate, Watton, Thetford IP25 6DF

Key Responsibilities

• Calling customers with lapsed accounts to regain business

• Cold calling prospect customers, introduce our services, generate new leads for the sales team to develop new sales opportunities

• Updating and entering records into the company's CRM systems

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

• Keep the branch looking clean and tidy, to make a great first impression on our customers

• Work with colleagues to suggest opportunities for improvement

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• Previous industry experience is beneficial

• Experience in telesales, customer services or sales roles & environments

• Passion for working with people with great communication skills

• Flexible with a positive can-do attitude

About us

At Jewson, we're proud to be part of STARKBuilding Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!