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Sales Administrator

Reed
Posted 10 hours ago, valid for 18 days
Location

Thetford, Norfolk IP26 5EP, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for a Sales Administrator in Thetford, Norfolk, for a full-time role requiring 37.5 hours per week.
  • The position involves processing customer orders, managing sales transactions, and ensuring effective communication between customers and internal teams.
  • Candidates should have experience in sales administration or customer service, with proficiency in Microsoft Office Suite and strong communication skills.
  • The role offers a salary of £25,000 per year and requires previous experience in a similar position.
  • Interested applicants can apply by submitting their CV online.
Sales Administrator
  • Location: Thetford, Norfolk
  • Job Type: Full-time
  • Hours: 37.5 per week

We are seeking a dedicated Sales Administrator to support our clients team by coordinating customer orders, processing sales transactions, and maintaining effective communication between customers and internal departments. This role is crucial for ensuring the smooth operation of their sales processes and enhancing customer satisfaction.

Day-to-day of the role:
  • Order Processing & Coordination: Process incoming orders, input details into Sage, and create job files for production with supporting documents/drawings. Coordinate with production, procurement, and logistics teams to ensure timely fulfilment of orders.
  • Customer Relationship Management: Handle customer enquiries regarding product availability, order status, pricing, and delivery timelines. Maintain positive relationships and communicate any product delays or changes in delivery schedules promptly.
  • Sales Support: Assist the sales team by preparing quotations, sales proposals, and agreements. Track sales data and KPIs to generate performance reports. Handle customs paperwork for EU/RoW shipments and manage the scanning and filing of completed job files.
  • Documentation & Reporting: Maintain accurate sales records and customer databases. Generate regular sales reports for analysis and decision-making. Ensure all paperwork, contracts, and compliance documents are properly filed and organised.
  • General Administrative Duties: Schedule and coordinate meetings, sales reviews, and customer visits. Manage ordering of stationery and office consumables.
Required Skills & Qualifications:
  • Experience in sales administration, customer service, or sales support.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Strong verbal and written communication skills.
  • Experience or qualification in digital marketing would be desirable.
  • A strong attention to detail for accurate order processing.
  • Excellent customer service skills and the ability to multitask.
  • Ability to work collaboratively, supporting the team and coordinating with other departments.
How to apply:

To apply for the Sales Administrator position, please submit your CV online.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.