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ICT Technician

IT Talent Solutions Ltd
Posted 25 days ago, valid for 7 days
Location

Thetford, Norfolk IP26 4RH, England

Salary

£28,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The ICT Technician position is available at multiple school sites with a salary of up to £28,000 per annum.
  • The role involves providing first-line technical support for Windows operating systems and Microsoft 365 applications.
  • Candidates must have proven experience in an IT support role and strong problem-solving skills.
  • A valid UK driving license and the ability to travel to various schools are essential requirements.
  • This position offers opportunities for professional development and training within a supportive team environment.

Job Title: ICT Technician

Location: Multiple School Sites

Salary: Up to £28,000 per annum

Overview:

We are seeking a proactive ICT Technician to join our dynamic team, dedicated to providing first-line technical support within a school environment. This role is essential for ensuring that our technology services across various school sites run smoothly and efficiently.

Key Responsibilities:

  • Provide first-line IT support for Windows operating systems and Microsoft 365 applications in schools.
  • Troubleshoot and resolve hardware and software issues on-site and remotely.
  • Assist staff and students with setup, installation, and configuration of ICT equipment.
  • Maintain accurate records of support requests and solutions in our ticketing system.
  • Collaborate with senior technicians to escalate complex issues when necessary.
  • Conduct routine checks and maintenance of ICT equipment across multiple school locations.
  • Ensure compliance with security policies and best practices.

Essential Requirements:

  • A valid UK driving license and access to a car for site visits to various schools.
  • Enhanced DBS check (carried out by employer)
  • Two professional references.

Qualifications:

  • Proven experience in an IT support role, particularly with Windows and Microsoft 365.
  • Strong problem-solving skills and a customer-focused approach.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and travel to multiple school locations as required.

Benefits:

  • Competitive salary up to £28,000.
  • Opportunities for professional development and training.
  • Supportive team environment.

If you are passionate about technology and making a difference in a school setting, we encourage you to apply and become an integral part of our team!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.