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Field Service Engineer

Contract Personnel Limited
Posted 16 hours ago, valid for a month
Location

Thetford, Norfolk IP242AL, England

Salary

£30,000 - £35,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • Contract Personnel is seeking an experienced Field Service Engineer for a permanent position in Thetford, Norfolk.
  • The role involves servicing, repairing, fault diagnosis, and commissioning of compressed air systems, with responsibilities including communication with service coordinators and managing spare parts.
  • Candidates should ideally have an HND/HNC in an engineering discipline and demonstrate strong problem-solving, communication, and interpersonal skills.
  • The salary for this position ranges from £30,000 to £35,000 per annum, depending on experience.
  • Working hours are Monday to Friday from 8.30 am to 5.30 pm, with various benefits including a pension scheme and training opportunities.

Contract Personnel are recruiting on behalf of our client based in Thetford, Norfolk who are looking for an experienced Field Service Engineer to join their team on a permanent basis.

 

Our client specialise in compressed air systems, looking after everything from air demand through to air supply, maintenance and air quality testing

 

The role 

• Reporting to the Service Manager and liaising with the service coordinators.

• The candidate will be responsible for the following type of work

o Service

o Repair

o Fault diagnosis

o Commissioning of new equipment

• Manage and utilise the Protean software system.

• Communicating customer requirements back to the service coordinators in written format. Communicating any changes in site circumstances or changes to site equipment back to the service coordinators in written format.

• Identifying spare parts requirement on site including part numbers and reporting back to the service coordinators in written format.

• Referring complaints of service or product failure to service coordinators for investigation by the Contract Manager.

• Communicating solutions, successes, and opportunities to the Service Manager.

 

Your experience/qualities will include:

• HND/HNC in an engineering discipline preferable but not essential

• Calmness under pressure.

• Must be able to diagnose and solve equipment faults.

• Maintain records to a high standard.

• Good interpersonal relationship skills.

• Good decision-making, communication, and IT skills.

• Should have sound practical judgement of priorities.

• Willingness to work alone and as part of a team.

 

Pay Rate

£30,000 to £35,000 Per annum - dependant on experience

 

Shifts/Hours

 

8.30am to 17.30 Monday to Friday 

 

Benefits:

• A competitive employee pension scheme

• Medical cash back scheme

• Holiday purchase scheme

• Share scheme after 1-years service

• Training and development

• Company vehicle (where the job requires)

• Company mobile phone and IT equipment (where the job requires)

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