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Drivers Mate
Location: Wetherby
Pay: £12 per hour
Contract: Temporary ongoing
Applicants must be 21 or over
Main Duties & Responsibilities
- Engaging with customers, keeping them informed and ensuring their delivery and our installation is carried out to the highest standard following best practice guidance.
- To maintain regular contact with your site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary
- To liaise with Manufacturers at the point of delivery when necessary
- To handle all products safely and with care, supporting your colleagues to do the same
- Able to meet the physical requirements of the role
- Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load to ensure safety whilst using equipment provided (i.e., straps and sack barrows)
Required Skills & Experience
- A passion for delivering excellent customer service
- Strong verbal communication, both on the phone and face-to-face in our customers’ home
- To work flexibly, alone or collaboratively with colleagues, to ensure we win together
- To utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training
- Takes responsibility for own learning and help us become the home for the best talent
- Ability to use initiative to problem solve in a timely and calm manner to ensure both business and customer needs are satisfied
If this vacancy is of interest to you apply now and a member of our resourcing team will be in touch.
