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Customer Service Coordinator - Freight

Streamline Search Ltd
Posted 8 hours ago, valid for 3 days
Location

Tilbury, Essex RM18 8JA

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Streamline Search is recruiting a Customer Service Coordinator for a client in the Freight and Logistics industry, established for nearly 30 years.
  • The role requires a minimum of 2 years' experience in shipping across sea, air, and road freight forwarding.
  • Responsibilities include liaising with agents and customers, providing quotations, booking shipments, and handling invoicing.
  • The position offers a salary between £30,000 and £35,000, with working hours from Monday to Friday, 9:00 to 17:00.
  • There is a possibility of hybrid work in the future, along with onsite parking and a company pension.

Job Profile: Customer Service Coordinator - Tilbury

Streamline Search are recruiting on behalf of our client. Our client has been established for nearly 30 years and are experienced in the Freight and Logistics industry. They handle importations and exportations of all/any cargos by multimodal means- Air, Sea, Road & Rail. They are looking for a Customer Service Coordinator with experience of all modes of transport to enhance their busy team.

Customer Service Coordinator Responsibilities:

  • Liaising with agents and customers.
  • Dealing with the freight process start to finish minus the operations.
  • Providing quotations to customers and agents.
  • Booking new shipments.
  • Managing cross-trade shipments.
  • Following up with clients after transaction
  • Handling invoicing.

Customer Service Coordinator Requirements:

  • Minimum of 2 years' experience in shipping, sea, air, and road freight forwarding.
  • Strong knowledge of the global freight industry.
  • Excellent attention to detail.
  • Strong communication skills and a friendly personality.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • A collaborative and dynamic team player.

Customer Service CoordinatorRemunerations:

  • Mon- Fri
  • 9:00 - 17:00
  • £30,000 - £35,000
  • Possibility of Hybrid in future
  • Onsite parking
  • Company pension

Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.