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We're seeking a dedicated and detail-oriented LCL Import Operator to join our team at Uniserve Group. As a key member of our Sea Freight department, you'll play a vital role in ensuring smooth and efficient import operations.
Key Responsibilities:
- Customer Liaison: Build and maintain strong relationships with customers and colleagues.
- Haulage Coordination: Arrange efficient haulage with shipping lines and hauliers.
- Data Management: Accurately complete customer and supplier spreadsheets.
- Rate and Invoice Management: Ensure shipments are correctly rated and invoiced.
- Financial Management: Raise sales invoices and secure payments, resolve invoice queries, and process supplier invoices.
- Customer Support: Address customer queries and complaints promptly and professionally.
- Cost Negotiation: Negotiate and agree on competitive haulage prices with suppliers.
Essential Skills and Experience:
- Strong Organisational Skills: The ability to manage multiple tasks and prioritise effectively.
- Attention to Detail: A keen eye for detail to ensure accuracy in all aspects of the role.
- Problem-Solving Skills: The ability to identify and resolve issues efficiently.
- Communication Skills: Excellent verbal and written communication skills to interact with customers, suppliers, and colleagues.
- IT Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant industry software (e.g., Multifreight, One World).
- Basic Understanding of: Customs regulations, air freight, warehousing, sea freight, sales, road freight, and supply chain principles.
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
- Competitive Salary: We value your skills and commitment.
- Discretionary Bonus: Because your hard work deserves to be rewarded.
- Pension Scheme: We've got your future covered.
- Annual Salary Review: Your growth matters to us.
- Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
- Interest-Free Company Loan: We're here to support you.
- Free On-Site Parking: Convenient and hassle-free.
- Cycle to work scheme
- Referral Bonus £750: Spread the word and earn some extra cash.
- Care First Lifestyle Programme: Because your well-being matters.
- Flu Jabs Annually: Stay healthy, on us!
- Life Assurance: We've got you covered.
- Electric Vehicle Charging Points at Work: Embrace sustainable transport.
- Flexible Career Pathway.
- Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.
