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Master Technician (Automotive)

Hyundai
Posted a day ago, valid for 11 days
Location

Tilbury, Essex RM18 8JA

Salary

£32,000 - £38,400 per annum

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Contract type

Full Time

Life Insurance

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Sonic Summary

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  • The Tilbury Import Centre is seeking a Master Technician with a competitive salary and benefits including private medical insurance, a pension plan, and 25 days of holiday plus bank holidays.
  • Candidates should have previous franchised dealer technical experience and be trained to Master Technician or equivalent level, with a minimum of IMI level 4.
  • The role involves providing high-quality servicing and repair for Hyundai and Genesis vehicles, using advanced diagnostic equipment.
  • Key responsibilities include preparing technical reports, ensuring customer vehicles are protected, and maintaining a clean work environment while adhering to safety policies.
  • The position requires a full clean UK driving license and a commitment to teamwork, with a focus on achieving high customer satisfaction.

Competitive Salary, Private Medical Insurance (BUPA), Access to ECS Car Scheme for friends and family, Pension 6% Matched, 25 Days Holidays plus Bank holidays with option to buy/sell additional days, Life Assurance, and access to a range of Flexible Benefits.

Are you a skilled automotive technician looking to take your career to the next level? Join our dynamic team at the Tilbury Import Centre as a Master Technician!

About the Role:

As a Master Technician, you will play a vital role in providing top-notch servicing and repair work for both internal and external customer vehicles. Your expertise will be essential in diagnosing customer concerns using advanced Hyundai diagnostic equipment and techniques. The successful candidate will be required to work on priority jobs requiring Master Technician level skills on both Hyundai and Genesis cars based at the Tilbury Import Centre.

Key Responsibilities:

  • To ensure that all work is completed in accordance with Hyundai requirements including preparing technical reports
  • To ensure that all job cards are read and understood before commencing work
  • To report any additional work or parts required to the Workshop Controller for customer authorisation before starting that work
  • To ensure that customers cars are protected from damage whilst in the workshop environment
  • To complete necessary documentation in respect of any warranty work completed and be responsible for the labelling and safekeeping of all warranty displacement parts
  • To ensure that displaced parts for disposal are made unusable
  • To ensure that special tools and equipment are kept in good order and that any problems are immediately notified
  • To maintain the work bay and surrounding areas in a clean and tidy fashion
  • To always work in a manner ensuring the HMUK safety policy and procedures are adhered to
  • To ensure that technical reports are correctly prepared as measured by the Hyundai Warranty and Operating Standards Audits
  • To ensure that all work is performed to the highest standard as measured by the Hyundai Customer Satisfaction Reports
  • To work as efficiently as possible as measured by the Hyundai Monthly Dealer Composite Reports

Person Specification:

  • Preference given to technicians trained to Master technician or equivalent level.
  • IMI level 4
  • Previous Franchised Dealer technical experience
  • Full clean UK Driving Licence
  • Ability to work in a clean and organised manner
  • Willingness to work in a team

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