Back to search
Are you ready to take your career to the next level with a top-tier employer? Do you thrive on delivering exceptional customer service and achieving sales targets? If so, we have the perfect role for you!
As part of a prestigious European manufacturing group, my client prides themselves on our high-quality service and commitment to employee development.Â
The Role:
My client based in Tipton are seeking a self-motivated Sales Executive to join their successful and vibrant Sales and Customer Service department due to continued growth. Reporting to the Sales Manager, you will play a crucial role in driving our continued growth and client retention.
Key Responsibilities:
- Identify opportunities to enhance the customer experience and introduce our full range of products.
- Support the Sales Manager and Managing Director with quotes, appointments, samples, and credit applications.
- Actively participate in trade shows.
- Cold call potential new customers to uncover new business opportunities.
- Cross-sell and up-sell products.
- Conduct monthly retention calls, focusing on zero spend accounts and significant drop-offs.
- Maintain and update the CRM system with detailed customer data.
- Perform regular competitor and market research, suggesting follow-up promotions.
- Process orders during busy periods or to cover holidays.
- Manage and maintain customer accounts with full autonomy.
Key Skills:
- Strong interpersonal communication skills.
- Confidentiality and professionalism.
- Proven sales experience.
- Commitment to customer satisfaction.
- High level of customer service skills with a positive, friendly attitude.
- Product knowledge and attention to detail.
- Analytical abilities.
- Proficiency in Microsoft Word, Excel, and Outlook.
Hours of Work:
- Monday to Thursday: 8:00am to 4:30pm or 8:30am to 5:15pm
- Friday: 8:00am to 3:30pm or 8:30am to 4:00pm
Requirements:
- Full clean driving licence.
- Previous sales experience.
What We Offer:
- Company pension.
- Cycle to work scheme.
- Free on-site parking.
- Bonus up to £1,000 per month
- Clear progression (salary reviews and job change options)
- Progression opportunities into senior management
