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Customer Service Assistant

Reed
Posted 16 hours ago, valid for 13 days
Location

Tipton, West Midlands DY48TH

Salary

£12 - £12.5 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Advisor position is an ongoing temporary assignment located in Tipton.
  • The salary for this role ranges from £12.00 to £12.50 per hour.
  • Candidates are expected to have proven experience in providing excellent customer service.
  • The working hours are Monday to Friday from 8:45 AM to 5:00 PM, with two Saturday mornings required every three weeks.
  • Immediate start is available for those who meet the qualifications.
Customer Service Advisor
  • Job Type: Ongoing temporary assignment 
  • Location: Tipton
  • Salary: £12.00 - £12.50 per hour
  • Start date - IMMEDIATE!!

REED are looking for a Customer Service Advisor to join our client's branch network team. The ideal candidate will provide exceptional customer service to the Branch customers

Day to Day of the Role:
  • Deliver excellent customer service in line with the principles of Treating Customers Fairly
  • Communicate effectively, both in writing and verbally, with a mature and credible approach when dealing with third parties and colleagues.
  • Perform high-quality cashiering functions and maintain accurate standing data.
  • Take responsibility for personal actions, deadlines, and targets.
  • Demonstrate organisation, initiative, resourcefulness, and the ability to work under pressure, both independently and as part of a team.
  • Maintain a positive approach towards customers and colleagues.
  • Perform ad-hoc duties or tasks as required.
Required Skills & Qualifications:
  • Proven ability to provide excellent customer service.
  • Strong communication skills, both written and oral.
  • High attention to detail and accuracy in all aspects of work.
  • Ability to contribute to team targets and work independently.
  • Well-organised, flexible, and able to work under pressure.
Working hours 

Mon - Fri - 8.45 - 5.00pm

Two in every 3 Saturday mornings 8.30 - 12.00 

To apply for the Customer Service Advisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.