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- Providing a first point of contact service for calls relating to stock homes
- Offering an efficient, responsive and accountable administration service.
- Working with customers and colleagues in fast changing environment.
- Fulfilling data entry tasks
- Creating packs for new tenants and managing existing
- Organising relevant parties in regard to warranty repairs, within published timescales
- Good knowledge of Microsoft Office, Outlook and Access
- Understanding of customer needs and ability to think quickly when needed
- Experience of office procedures,
- Able to prioritise conflicting demands
- Great communication and administration skills
- Ability to maintain accurate records of information
- Experience of New Build housing an advantage
