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My client, a global pharmaceutical company with a goal of contributing to healthcare innovation and environmental sustainability. They are focused on improving people's quality of life by preventing, alleviating, and curing diseases. They have a wide pharmaceutical portfolio, specialising in some of the following areas: Oncology, neuroscience, and rare diseases and develop diagnostic tests, instruments and digital solutions with the power to transform healthcare for people around the world. There is an opportunity for a Product Support Applications, Tissue Diagnostics Instruments, to join their technical service team on an initial 6-month contract.
Inside IR35
The role covers sites within the South UK from Kent across to Dorset/Wiltshire.Your new role
This is an excellent opportunity for an experienced biomedical scientist or application support scientist to join as a Product Specialist - Applications. This exciting position is part of a field support team, responsible for technical service cover primarily focused on Tissue Diagnostics Instruments.
This team plays a key part in the implementation of installation projects, troubleshooting investigations and customer training, building strong customer relationships to help deliver a high standard of service.
As a Product Specialist - Applications, you will undertake a variety of user support functions including:Installation and support on systemsCustomer trainingTroubleshooting, sales and customer supportSoftware modifications and product maintenanceAssistance with tender responses and product demonstrationsYou need to be located within the South/ South East UKWhat you'll need to succeed
You will hold a bachelor's degree, ideally in biomedical Science.You will possess a background in Tissue/Cellular Pathology/Histology/Histopathology.You need to possess a thorough understanding of the IVD industry and have experience in implementing best-in-class laboratory practices either from a hospital laboratory or at similar diagnostics solution providers.You will have the ability to provide effective support for pathology laboratory solutions and excel in the art of troubleshooting.The successful candidate should be motivated by exceeding customer expectations, with the capability of working with minimum supervision and managing your time effectively. You should take ownership and pride in your work and the ability to plan your work schedule and travel arrangements autonomously.You will be required to maintain individual skills and technical knowledge and develop a relationship with customers to enhance the reputation and professionalism of the company.You will have excellent IT skills and, ideally, ideal knowledge of some of the following platforms: Benchmark Ultra/Ultra Plus/XT, Bond, DAKOYou must hold a full UK/EU (or equivalent) driving licenceWhat you need to do now
Before you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and residing in the UK.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Roberta Atkins on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
