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Credit Controller

Insight Select
Posted a month ago, valid for 9 days
Location

Tonbridge, Kent TN12, England

Salary

£30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An excellent opportunity has arisen for a Consumer Credit Controller with a market-leading SaaS solutions provider, offering a salary of £30,000.
  • The role involves supporting customers in arrears and establishing payment plans, requiring previous experience in a credit control position.
  • Key responsibilities include communicating with customers to recover missed payments and overseeing repayment arrangements with debt collection agencies.
  • Candidates should possess strong telephone communication skills, attention to detail, and the ability to work well in a team.
  • This full-time, permanent position offers 25 days of holidays plus bank holidays, free parking, and a positive company culture.
Credit Controller / full time / Permanent / £30,000

An excellent opportunity for a Consumer Credit Controller has arisen with a market leading provider of SaaS solutions used by over 5,000 retailers. As a Credit Controller in this position, you will join an expanding team to support customers in arrears and future payment plans. To be considered for this role you should come paired with experience in a credit control position and be a confident communicator.

Role and Responsibilities:
  • Communicating with customers in arrears via phone, email, or letter to recover missed loan payments
  • Discussing and establishing payment plans for customers unable to immediately settle their arrears
  • Coordinating and overseeing repayment arrangements with debt collection agencies
  • Escalating unpaid debts to the designated legal advisory service
  • Supervising the debt recovery process in collaboration with the legal advisory service
  • Managing voluntary repayment agreements through debt agencies
  • Informing customers of any recovery-related costs and processing associated charges
  • Ensuring accurate and up-to-date record-keeping
  • Making necessary updates to the company's debt management system
  • Preparing monthly debt reports for the Finance Manager and relevant stakeholders
  • Collaborating with the Customer Success Manager to enhance the credit check system
  • Logging and resolving customer complaints related to debts

Essential Skills:
  • Previous experience in a Credit Control position
  • Confident in financial transactions
  • Strong telephone communication skills
  • Ability to work well in a team
  • Strong attention to detail

Package:
  • Base salary of £30,000
  • 25 days holidays plus bank holidays
  • Free parking on site
  • Close to public transport
  • Excellent company culture

Credit Controller / full time / Permanent / £30,000

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.