Customer Service Advisor

Reed

Posted 6 hours ago, valid for 2 days

Tonbridge, Kent TN12 6BE, England

£24,000 - £28,800 per annum

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a Customer Service Advisor with immediate availability for a seasonal contract that may lead to a permanent role.
Candidates should have proven call centre experience or a similar background, along with strong attention to detail and the ability to work under pressure.
The role involves providing excellent service via email and telephone, handling queries, issuing documents, and resolving customer complaints.
Working hours are Monday to Friday from 09:00 to 17:30, with every other Saturday from 09:00 to 13:00, and the pay rate is between £11.50 and £12 per hour PAYE.
Interested applicants should submit their CV, as the contract runs throughout December with potential for extension.

Are you a readily available Customer Service Advisor, looking for an immediate opportunity?

I have an exciting opportunity, to support my client on a seasonal contract, with the potential of becoming permanent!

Day to Day of a Customer Service Advisor–

Provide excellent service via email and telephone, handling queries and processing changes as instructed by the account holder.
Issue documents, relevant to any changes that have been made.
To rectify and understand any complaints and dissatisfaction from customers and resolving this with an appropriate manner.

Requirements for the Customer Service Advisor role –

Proven call centre experience, or within a similar setting.
Strong attention to detail and able to work well under pressure.
Knowledge of Microsoft packages.
A quick learner, who is able to adapt to change quickly.

Details of the Customer Service Advisor role –

Monday – Friday 09:00-17:30
Every other Saturday 09:00 – 13:00 (Day off in the week lieu)
£11.50 - £12 P/H PAYE
Parking onsite.
Contract throughout the whole of December, with the potential of becoming permanent.

If you are interested in the above Customer Service Advisor role, please submit your CV below.

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