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Service Advisor

KPI People Ltd
Posted 6 hours ago, valid for 21 days
Location

Tonbridge, Kent TN9 1AN, England

Salary

£35,000 - £40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Service Advisor is available at a busy franchised main dealership in Tonbridge.
  • The role offers a basic salary ranging from £28,000 to £30,000 depending on experience, with on-target earnings of £36,000.
  • Candidates must have at least 12 months of experience as a Motor Trade Service Advisor and hold a full UK Driving Licence.
  • Responsibilities include customer interaction, invoicing, and liaising with various departments to ensure service quality.
  • The position also provides a great benefits package and requires working Monday to Friday with Saturday mornings on a rota basis.

Service Advisor - Tonbridge -
Basic Salary - £28,000 - £30,000 DOE -
OTE - £36,000 -
Great Benefits Package -  
 
Our client, a busy franchised main dealership in Tonbridge has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
 
As a Service Advisor your responsibilities will include:
 
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
 
Experience, Skills & Qualifications
 
Essential Requirements:
 
12 months Motor Trade Service Advisor experience
Full UK Driving Licence
 
Desirable Requirements:
 
Franchised Dealership Experience
Kerridge or Pinnacle Expereince
 
Remuneration & Benefits: 
 
Basic Salary of £28,000 - £30,000 DOE
On Target Earnings of £36,000
Great Benefits Package
 
Working Hours: 
 
Monday to Friday 8am - 5:30pm
Saturday Mornings on a Rota - 1:3
 
 

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