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Business Support Officer

Service Care Solutions
Posted 2 days ago, valid for a month
Location

Totnes, Devon TQ9, England

Salary

£15.26 per hour

Contract type

Full Time

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Sonic Summary

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  • The position of Business Support Officer is available in Devon (TQ9) with an hourly rate of £15.26 (Umbrella).
  • The role requires a commitment of 37 hours per week, working from 9:00 AM to 5:00 PM, on a temporary contract lasting 3 months with the possibility of extension.
  • Candidates must possess strong organisational skills, attention to detail, and proficiency in Microsoft Office applications.
  • The ideal candidate should be able to manage multiple tasks, handle customer queries, and communicate effectively with stakeholders.
  • Previous experience in a similar administrative role is preferred, although specific years of experience are not mentioned.
Job Title: Business Support Officer
Location: Devon (TQ9)
Hourly Rate: 15.26 per hour (Umbrella)
Hours: 9:00 AM - 5:00 PM, 37 hours per week
Contract Type: Temporary (3 months, ongoing)

Job Overview: We are seeking a highly organised and dedicated Business Support Officer to join our back-office team, supporting both the Parking and Locality departments. This role is vital in ensuring smooth administrative operations, managing key processes, and providing essential support to internal teams and customers.

Key Responsibilities:
  • Assist with recording and reporting processes, ensuring accurate documentation.

  • Allocate ad hoc work requests and liaise with internal and external stakeholders.

  • Generate reports and maintain up-to-date records.

  • Handle customer queries and respond to appeals efficiently.

  • Manage the department's inbox and Liberty processes.

Requirements:
  • Strong organisational skills with the ability to manage multiple tasks effectively.

  • Excellent attention to detail and ability to maintain accurate records.

  • Proficiency in Microsoft Office applications (Word, Excel, Outlook).

  • Strong communication skills, both written and verbal.

  • Ability to work independently and as part of a team in a fast-paced environment.

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